Care Coordination Specialist - Scheduling & Access

Uhealthsolution; Butner (NC); On-site; USD 25,000 - 28,000; Full time

Job summary

UHealthSolutions, Inc. is hiring a Care Coordinator to join The Federal Medical Center – Butner, NC, supporting inmate health services with appointment scheduling and patient outreach.

You will answer calls, reschedule as needed, and triage inquiries while maintaining confidentiality. The role requires at least 2 years of related experience, proficiency with word processing and computers, and familiarity with medical terminology.

Qualifications

• Minimum 2 years previous related experience.
• Experience with word processing and computers.
• Familiar with medical terminology helpful.

Responsibilities

• Act as liaison between Health Services Unit, on-site specialists and community-based providers.
• Provide access to inmate consultation notes while maintaining confidentiality.
• Schedule inmates for on-site clinics for post-follow-up care with approval.
• Book, coordinate and re-schedule patient appointments per urgency and next available.
• Provide administrative support to daily clinics.
• Produce physicians’ daily schedule sheets.
• Maintain physician schedules and calendars.
• Enter appointment information in scheduling programs.
• Attend staff meetings as required.
• Maintain HIPAA compliance.
• Perform other duties as required.

Skills

Verbal communication

Written communication

Organization

Detail-oriented

Teamwork

Independent work

Medical terminology

Education

High school diploma or equivalent

Tools

Word processing

Computers

Job description

UHealthSolutions, Inc. is hiring a Care Coordinator to join The Federal Medical Center – Butner, NC, supporting inmate health services with appointment scheduling and patient outreach.

You will answer calls, reschedule as needed, and triage inquiries while maintaining confidentiality. The role requires at least 2 years of related experience, proficiency with word processing and computers, and familiarity with medical terminology.