Patient Scheduling & Care Coordination Specialist

Beacon Health System; South Bend (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

Beacon Health System in the United States seeks a Scheduling Coordinator to manage daily patient scheduling, verify orders, and coordinate with departments. You will maintain scheduling data, communicate with managers and recruitment staff, and ensure accuracy and timeliness of all appointments.

The role requires 1–2 years of healthcare scheduling experience, strong typing and communication skills, and familiarity with Cerner.

Qualifications

• Minimum 1–2 years of scheduling or clerical experience in a healthcare setting.
• Proficient typing speed (40 wpm) and strong English communication.
• Medical terminology knowledge preferred.
• Experience with Cerner scheduling system is a plus.

Responsibilities

• Schedule patient appointments accurately and timely across departments.
• Verify orders and coordinate with physicians' offices for precertification.
• Maintain scheduling data, alerts, and notes in the scheduling system.
• Respond to phone inquiries with high customer service.
• Communicate problems to leadership and assist in resolutions.
• Complete reporting and assist with departmental procedure updates.

Skills

Typing 40 wpm

Medical terminology

Scheduling experience

Communication

Customer service

Education

High School Diploma

Tools

Cerner

Job description

Beacon Health System in the United States seeks a Scheduling Coordinator to manage daily patient scheduling, verify orders, and coordinate with departments. You will maintain scheduling data, communicate with managers and recruitment staff, and ensure accuracy and timeliness of all appointments.

The role requires 1–2 years of healthcare scheduling experience, strong typing and communication skills, and familiarity with Cerner.