Care Coordination Specialist: Referrals & Insurance

Atrium Health; Charlotte (NC); Presencial; USD 38 000 - 48 000; Tempo integral

Resumo da oferta

Atrium Health in Charlotte, NC is seeking a Referral Coordinator to manage patient referrals, coordinate with referring and receiving practices, and ensure timely care. This role handles insurance-related tasks, including obtaining authorizations, estimating costs for patients when needed, and directing patients to in-network providers while minimizing care gaps.

The ideal candidate will have a High School Diploma or GED, computer experience, and customer service skills.

Qualificações

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) preferred.
• Customer service experience required.

Responsabilidades

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Formação académica

High School Diploma or GED

Ferramentas

Medical records software

Descrição da oferta de emprego

Atrium Health in Charlotte, NC is seeking a Referral Coordinator to manage patient referrals, coordinate with referring and receiving practices, and ensure timely care. This role handles insurance-related tasks, including obtaining authorizations, estimating costs for patients when needed, and directing patients to in-network providers while minimizing care gaps.

The ideal candidate will have a High School Diploma or GED, computer experience, and customer service skills.