Care Coordination Specialist — Post-Acute Referrals

CommonSpirit Health; Gilbert, Northern (AZ, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Education Benefit program

Job summary

Mercy Gilbert Medical Center is seeking a Care Coordination Assistant to support the Care Coordination team in delivering safe, therapeutic patient care across age groups. You will serve as the primary receptionist and secretary, coordinating unit activities and information flow to support multidisciplinary teams.

The role emphasizes organizational and communication skills, proactive daily operations management, and collaboration with clinicians to ensure continuity of care and reductions in

Qualifications

• Associate (two-year) degree in Business/Health-Related field or High School Diploma or GED.
• Medical terminology certificate or ability to demonstrate knowledge of medical terminology.
• Intermediate to advanced computer skills including Google Workspace (Docs, Sheets) typing and data entry.

Responsibilities

• Collaborates with and supports the Care Coordination team, including RN Care Coordinator and Social Worker.
• Manage timely post-acute care referrals for length of stay management and denials mitigation.
• Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
• Ensure post-acute follow-up appointments for identified patients to aid readmission prevention and continuity of care.
• Deliver patient notifications and letters and obtain signatures to meet regulatory compliance.

Skills

Medical terminology

Computer skills

Google Workspace

Education

Associate degree or high school diploma

Job description

Mercy Gilbert Medical Center is seeking a Care Coordination Assistant to support the Care Coordination team in delivering safe, therapeutic patient care across age groups. You will serve as the primary receptionist and secretary, coordinating unit activities and information flow to support multidisciplinary teams.

The role emphasizes organizational and communication skills, proactive daily operations management, and collaboration with clinicians to ensure continuity of care and reductions in