Care Coordination Specialist — Patient-Centered Support

Novant Health; Wilmington (NC); On-site; USD 7,000 - 9,000; Part time

Job summary

Novant Health is looking for a Care Connections Specialist to join our Care Coordination team in Wilmington. The role supports care coordination for a diverse patient population with emphasis on accurate documentation and data entry.

The position offers a flexible 10-hour workweek, Monday through Friday, with no weekend hours, and requires strong communication and organizational skills. High school diploma and at least six months in customer service are required, and familiarity with EMR systems

Qualifications

• High School Diploma required.
• Minimum six months experience in customer service.
• Experience in a call center or medical setting preferred.

Responsibilities

• Complete and maintain required forms, authorizations, registrations, and patient documentation with a high degree of accuracy.
• Ensure compliance with regulatory, accreditation, and organizational documentation requirements.
• Enter, update, and manage data in electronic systems to maintain accurate records and reporting.
• Verify information, document communications, and maintain complete records to support patient care and operational needs.

Skills

Customer service

Communication

Documentation

Data entry

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

EMR systems

Job description

Novant Health is looking for a Care Connections Specialist to join our Care Coordination team in Wilmington. The role supports care coordination for a diverse patient population with emphasis on accurate documentation and data entry.

The position offers a flexible 10-hour workweek, Monday through Friday, with no weekend hours, and requires strong communication and organizational skills. High school diploma and at least six months in customer service are required, and familiarity with EMR systems