Care Coordination Specialist — Healthcare Operations

The Arc Mercer, Inc.; Ewing Township (NJ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401k with employer match

Medical and dental benefits

Paid time off

Job summary

The Arc Mercer, Inc. seeks a Care Coordinator to manage daily administrative operations of its Health Center, ensuring timely, accurate, and person-centered care for individuals with IDD. You will connect physicians, clinical staff, families, pharmacies, and providers to coordinate appointments and medications.

You will handle scheduling, referrals, insurance requirements, lab orders, and communication across departments, fostering collaboration and confidentiality in a people-first environment.

Qualifications

• High school diploma; healthcare admin or business degree preferred.
• Experience in medical office administration or healthcare practice management.
• Knowledge of scheduling, insurance verification, prior authorizations, and pharmacy coordination.
• Proficiency with Tebra, NaviNet, and Microsoft Excel.

Responsibilities

• Coordinate physician schedules and Health Center calendars.
• Manage resident appointments and referrals.
• Oversee insurance documentation and prior authorizations.
• Serve as primary liaison with pharmacies and injectable medications.

Skills

Medical office administration

Scheduling

Insurance verification

Prior authorizations

Pharmacy coordination

Education

Associate/Bachelor’s in healthcare administration or business

Tools

Tebra

NaviNet

Excel

Job description

The Arc Mercer, Inc. seeks a Care Coordinator to manage daily administrative operations of its Health Center, ensuring timely, accurate, and person-centered care for individuals with IDD. You will connect physicians, clinical staff, families, pharmacies, and providers to coordinate appointments and medications.

You will handle scheduling, referrals, insurance requirements, lab orders, and communication across departments, fostering collaboration and confidentiality in a people-first environment.