Care Coordination & Scheduling Specialist

MMC001 Marshall Medical Center; United States; On-site; USD 31,000 - 38,000; Full time

Job summary

Marshall Medical Center in California is seeking a Referral & Scheduling Coordinator for its MMF Cardiology outpatient clinics. You will manage appointment scheduling and referral processing, working with physician offices, patients, insurance providers, and care teams to ensure a smooth referral flow and timely access to care.

In this role, you will verify insurance details, coordinate authorizations, and maintain clear communication to support a positive patient experience.

Qualifications

• High school diploma or GED required.
• Experience with automated scheduling and referrals preferred.
• Knowledge of Medi-Cal, Medicare, and private insurance policies.
• Basic medical terminology and CPT/ICD-10 coding familiarity; EMR experience preferred.

Responsibilities

• Manage appointment scheduling and referral processing for MMC outpatient clinics.
• Coordinate with physician offices, patients, providers and care staff to ensure a smooth referral process.
• Verify insurance eligibility and obtain required authorizations.
• Maintain clear communication with patients, families, and insurers to support a positive experience.
• Contribute to quality improvement activities related to scheduling and referrals.

Skills

Communication

Organization

Customer service

Insurance verification

Education

High school diploma or GED

Vocational training / college desired

Tools

EMR systems

Data entry

Job description

Marshall Medical Center in California is seeking a Referral & Scheduling Coordinator for its MMF Cardiology outpatient clinics. You will manage appointment scheduling and referral processing, working with physician offices, patients, insurance providers, and care teams to ensure a smooth referral flow and timely access to care.

In this role, you will verify insurance details, coordinate authorizations, and maintain clear communication to support a positive patient experience.