Care Coordination & Scheduling Specialist

Humana, Inc.; Crestview (KY); On-site; USD 40,000 - 52,000; Full time

Job summary

Humana, Inc. and its CenterWell Home Health division are seeking a Patient Services Coordinator to schedule visits, coordinate with field staff and patients, and ensure care continuity in a busy home health environment.

This role also handles office tasks, runs scheduling reports, and supports staff management; a minimum of one year of home health experience is required, with packet review/QI experience and coding certification preferred.

Qualifications

• Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
• Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred.

Responsibilities

• Schedule visits and coordinate with field staff, patients and physicians to maintain care coordination.
• Manage staff schedules, edit schedules for sick agents, and reassign patients as needed.
• Run scheduling reports, prepare weekly agent schedules, and assist with office tasks and staff management.
• Assist with transfer of patients between offices and handle on-call duties as needed.

Skills

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Job description

Humana, Inc. and its CenterWell Home Health division are seeking a Patient Services Coordinator to schedule visits, coordinate with field staff and patients, and ensure care continuity in a busy home health environment.

This role also handles office tasks, runs scheduling reports, and supports staff management; a minimum of one year of home health experience is required, with packet review/QI experience and coding certification preferred.