Compassionate Home Health Scheduler & Care Coordinator

Humana, Inc.; Decatur (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Job summary

Humana, Inc. is seeking a Patient Services Coordinator to schedule visits and coordinate care among patients, field staff, and physicians. The role also assists with day-to-day office and staff management to maintain continuity of care.

The candidate should have strong communication, organizational, and multitasking abilities, with at least 1 year of home health experience. Knowledge of infection control processes is a plus, and prior QA/QI exposure is preferred.

Qualifications

• Must possess excellent communication skills and interact well with a diverse group of individuals.
• Must have at least 1 year of home health experience.
• Prior packet review / QI experience preferred.
• Coding certification is preferred.

Responsibilities

• Schedules visits for patients and coordinates with field staff and physicians.
• Manages schedules and reassigns tasks when staff are unavailable.
• Initiates infection control forms and routes to HRD for upload in the worker console.
• Provides back-up support during peak times and participates in weekly case conferences.

Skills

Excellent communication

Organizational skills

Multitasking

Home health experience

Job description

Humana, Inc. is seeking a Patient Services Coordinator to schedule visits and coordinate care among patients, field staff, and physicians. The role also assists with day-to-day office and staff management to maintain continuity of care.

The candidate should have strong communication, organizational, and multitasking abilities, with at least 1 year of home health experience. Knowledge of infection control processes is a plus, and prior QA/QI exposure is preferred.