Patient Services & Scheduling Coordinator

Humana, Inc.; St. Louis (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

Humana, Inc. is seeking a Patient Services Coordinator 3 to join CenterWell Home Health. The role serves as a bridge between clinical staff, patients and families, coordinating scheduling and treatment activities to support patient care.

The position requires the ability to explain medical terminology clearly and handle complex scheduling, with emphasis on accurate documentation and efficient communication with the medical team. 40-hour weekly schedule with full benefits.

Qualifications

• 1 year of Home Health experience.
• Preferred: packet review / QI experience.
• Coding certification preferred.

Responsibilities

• Manage schedules for all patients, including supervisory visits.
• Schedule discharge visits, OASIS Collection, recert visits, and Transfer to Inpatient Facility (TIF) OASIS collection visits.
• Reschedule declined or missed visits and process reassigned and rescheduled visits.
• Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for approval.
• Assist with weekly case conferences.
• Receive calls from field staff and refer clinical questions to the Branch Director as necessary.

Skills

Home health experience

Job description

Humana, Inc. is seeking a Patient Services Coordinator 3 to join CenterWell Home Health. The role serves as a bridge between clinical staff, patients and families, coordinating scheduling and treatment activities to support patient care.

The position requires the ability to explain medical terminology clearly and handle complex scheduling, with emphasis on accurate documentation and efficient communication with the medical team. 40-hour weekly schedule with full benefits.