Care Coordination & Scheduling Manager

home-helpers-careers; Sandpoint (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Home Helpers in Sandpoint, Idaho is seeking a Care Logistics Manager to be the primary contact for caregivers and clients in the Sandpoint service area.

Responsibilities include scheduling, data entry, HIPAA compliance, and maintaining reports; requires strong Microsoft/Google Suite skills, scheduling software, and high-energy multitasking. A GED or equivalent with 1–2 years experience is preferred.

Qualifications

• High school diploma or GED or related experience.
• Proficiency with Microsoft Suite and Google Suite and scheduling software.
• Working knowledge of basic medical terminology.

Responsibilities

• Understand and adhere to established Home Helpers care policies and procedures.
• Schedule client appointments/visits according to Service Plan/Care Plans and staff availability.
• Enter scheduling data, create and release weekly schedule for all assigned Caregivers (including call-outs, vacation coverage, etc.).
• Maintain call-in, retention and staff and client statistic reports.
• Adhere to all HIPAA regulations.
• Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.

Education

High school diploma or GED

1-2 years related experience

Tools

Microsoft Suite

Google Suite

Scheduling software

Job description

Home Helpers in Sandpoint, Idaho is seeking a Care Logistics Manager to be the primary contact for caregivers and clients in the Sandpoint service area.

Responsibilities include scheduling, data entry, HIPAA compliance, and maintaining reports; requires strong Microsoft/Google Suite skills, scheduling software, and high-energy multitasking. A GED or equivalent with 1–2 years experience is preferred.