Care Logistics Lead – Client & Caregiver Scheduling

Home Helpers of AR; Sandpoint (ID); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus opportunities

Job summary

Home Helpers is hiring a Care Logistics Manager to serve our Sandpoint service areas. This role will be the primary contact for our caregivers and clients, supporting growth with a modern approach and high-quality care services.

Bonus opportunities are available and the team values urgency, reliability, and excellent communication. The ideal candidate will manage schedules, maintain reports, ensure HIPAA compliance, and handle high-volume calls with professionalism.

Qualifications

• High school diploma or GED, or 1–2 years related experience.
• Proficiency with Microsoft Suite and Google Suite and scheduling software.
• Working knowledge of basic medical terminology.

Responsibilities

• Understand and adhere to established Home Helpers care policies and procedures.
• Schedule client appointments/visits according to Service Plan/Care Plans and staff availability.
• Enter scheduling data, create and release weekly schedule for all assigned Caregivers (including call-outs, vacation coverage, etc.).
• Maintain call-in, retention and staff and client statistic reports.
• Adhere to all HIPAA regulations.
• Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.

Skills

Microsoft Suite

Google Suite

Scheduling software

Medical terminology

Education

High school diploma or GED

2 years related experience

Job description

Home Helpers is hiring a Care Logistics Manager to serve our Sandpoint service areas. This role will be the primary contact for our caregivers and clients, supporting growth with a modern approach and high-quality care services.

Bonus opportunities are available and the team values urgency, reliability, and excellent communication. The ideal candidate will manage schedules, maintain reports, ensure HIPAA compliance, and handle high-volume calls with professionalism.