Care Coordination & Scheduling Lead

Home Helpers of AR; Coeur d'Alene (ID); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Job summary

Home Helpers of AR is seeking a Care Logistics Manager to coordinate scheduling and client/caregiver communications across our service areas. The role emphasizes accuracy, urgency, and strong organizational skills to support growth and ensure high-quality care.

You will manage service plans, coordinate appointments, and maintain essential reports while adhering to HIPAA and company policies. Strong written and verbal communication is essential in a fast-paced office environment.

Qualifications

• High school diploma or GED; or 1–2 years’ related experience.
• Proficiency with Microsoft Suite and/or Google Suite and scheduling software.
• Working knowledge of basic medical terminology.

Responsibilities

• Understand and adhere to Home Helpers care policies and procedures.
• Schedule client appointments/visits according to Service Plans and staff availability.
• Enter scheduling data and release weekly schedules for all assigned Caregivers (including call-outs, vacation coverage, etc.).
• Maintain call-in, retention and staff and client statistic reports.
• Adhere to HIPAA regulations.
• Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff for open client shifts in a timely manner.

Skills

Microsoft/Google Suite

Medical terminology

Education

High School Diploma/GED

Tools

Scheduling software

Job description

Home Helpers of AR is seeking a Care Logistics Manager to coordinate scheduling and client/caregiver communications across our service areas. The role emphasizes accuracy, urgency, and strong organizational skills to support growth and ensure high-quality care.

You will manage service plans, coordinate appointments, and maintain essential reports while adhering to HIPAA and company policies. Strong written and verbal communication is essential in a fast-paced office environment.