Care Coordination Scheduler – Hospice

St. Croix Hospice; Green Bay (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

St. Croix Hospice is seeking a Health Information Manager-Scheduler to support our branch operations by managing staff schedules, patient records, and administrative tasks.

The role focuses on ensuring efficient scheduling, accurate documentation, and compliance with healthcare regulations in a home/hospice setting. The HIM-Scheduler will coordinate with clinicians, patients, and families, maintain documentation, manage supplies, and prepare reports.

Qualifications

• High school diploma or equivalent.
• Administrative experience in healthcare.
• Intermediate level computer experience.
• Ability to pass background, consumer report and drug test.
• Valid State Driver's License and access to an automobile.

Responsibilities

• Schedule field staff tasks in the scheduling software according to guidelines and optimization standards.
• Coordinate with staff, patients, and physicians to ensure care continuity.
• Schedule and reschedule visits including discharge, OASIS, recertification, and supervisory visits.
• Manage schedules for all patients, update absences and notify affected parties.
• Address and reschedule missed visits when possible.
• Maintain the on-call notebook and hospitalization log.

Skills

Scheduling

Administrative support

HIPAA compliance

Office coordination

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

St. Croix Hospice is seeking a Health Information Manager-Scheduler to support our branch operations by managing staff schedules, patient records, and administrative tasks.

The role focuses on ensuring efficient scheduling, accurate documentation, and compliance with healthcare regulations in a home/hospice setting. The HIM-Scheduler will coordinate with clinicians, patients, and families, maintain documentation, manage supplies, and prepare reports.