Referral & Scheduling Coordinator - Healthcare

CenterWell Senior Primary Care; Las Vegas (NV); On-site; USD 40,000 - 52,000; Full time

Job summary

CenterWell Senior Primary Care in Las Vegas is seeking a Referral Coordinator to manage and facilitate patient referrals. You will process referrals to access specialty care, coordinate appointments, verify patient and insurance information, and keep accurate records in our systems.

This on-site role reports to the Referral Supervisor and supports a team dedicated to compliant, timely care. You will handle about 40 referrals and 65 calls daily, require knowledge of medical terminology, insurance

Qualifications

• Experience in a healthcare setting in referral management or medical office administration.
• Knowledge of medical terminology, insurance processes, and EHR systems.
• Handle confidential information following HIPAA guidelines.
• We consider this role patient facing and runs the TB screening program. If selected for this role, we will require you to screen for TB.

Responsibilities

• Process an average of 40 referrals per day with accuracy and timeliness.
• Handle an average of 65 calls per day while providing professional and efficient service.
• Verify patient, provider, and insurance information to ensure complete referral documentation.
• Communicate with physicians, specialists, and internal departments regarding referral status and requirements.
• Maintain accurate records and documentation within applicable systems.
• Ensure compliance with company policies, healthcare regulations, and established procedures.

Skills

Healthcare experience

Medical terminology knowledge

HIPAA compliance

Bilingual English/Spanish

Education

Bachelor's Degree in Healthcare or Business Administration

Tools

EHR systems

ICD-10 coding

CPT coding

Job description

CenterWell Senior Primary Care in Las Vegas is seeking a Referral Coordinator to manage and facilitate patient referrals. You will process referrals to access specialty care, coordinate appointments, verify patient and insurance information, and keep accurate records in our systems.

This on-site role reports to the Referral Supervisor and supports a team dedicated to compliant, timely care. You will handle about 40 referrals and 65 calls daily, require knowledge of medical terminology, insurance