Referral & Scheduling Specialist for Patient Care

CenterWell Senior Primary Care; Shreveport (LA); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell Senior Primary Care is seeking a Referral and Scheduling Coordinator in the Shreveport area. You will coordinate patient referrals, obtain authorizations, schedule appointments, and ensure seamless communication among patients, providers, specialists, and insurers.

This hybrid role requires strong medical terminology knowledge, experience with EMR, and excellent communication. You will support a patient-centered care coordination workflow and help improve patient experiences.

Qualifications

• Less than 3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population.
• Proficient with medical terminology.
• Proficient with Microsoft Office applications including Word, Excel and Outlook.
• Experience with Electronic Medical Records.
• Excellent professional communication abilities, at all levels within the organization and with patients, at all times.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Responsibilities

• Coordinate patient referrals and scheduling.
• Obtain necessary authorizations and coordinate with providers and insurers.
• Maintain accurate communication and support team goals.
• Assist with TB screening program compliance.

Skills

Medical terminology

Customer service

Communication abilities

Microsoft Office proficiency

Scheduling/Referral coordination

Education

Bachelor's Degree in Healthcare or Business Administration

Tools

Microsoft Word

Microsoft Excel

Outlook

Electronic Medical Records

Job description

CenterWell Senior Primary Care is seeking a Referral and Scheduling Coordinator in the Shreveport area. You will coordinate patient referrals, obtain authorizations, schedule appointments, and ensure seamless communication among patients, providers, specialists, and insurers.

This hybrid role requires strong medical terminology knowledge, experience with EMR, and excellent communication. You will support a patient-centered care coordination workflow and help improve patient experiences.