Care Referral Navigator

Optum; Las Vegas (NM); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan Options

Dental Insurance

Vision Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Résumé du poste

Optum is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care, handling document check, information requests, and MD review when needed. The role involves heavy computer use, faxing, and phone work in a desk-based environment.

Schedule is Monday to Friday, 8:00 am–5:00 pm, at 2720 N Tenaya Drive, Las Vegas, NV 89128. Requires High School Diploma/GED, CPR certification within 30 days, and 2+ years in a health setting with EMR/Practice Management

Qualifications

• High School Diploma or GED required.
• CPR certification or ability to obtain certification within 30 days of employment.
• 2+ years of experience working in a health-related field.
• 2+ years of experience with Electronic Medical Records (EMR) and/or Practice Management Software.

Responsabilités

• Building new referrals from network providers.
• Reviewing to ensure all necessary documents and information have been provided.
• Sending back documents for additional information.
• Canceling those that do not meet criteria or do not have necessary information within a specified time frame, forwarding to MD review if questionable.
• Accepting referrals and determining if meets outsource or overflow criteria.
• Handling paperwork, faxing, scanning, and multiple telephone calls.
• This is primarily a sedentary desk job with >90% computer and telephone time.
• Perform all other duties assigned.

Connaissances

Communication skills

Phone etiquette

CPR certification

Formation

High School Diploma/GED

Outils

EMR systems

Practice Management Software

Description du poste

Optum is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care, handling document check, information requests, and MD review when needed. The role involves heavy computer use, faxing, and phone work in a desk-based environment.

Schedule is Monday to Friday, 8:00 am–5:00 pm, at 2720 N Tenaya Drive, Las Vegas, NV 89128. Requires High School Diploma/GED, CPR certification within 30 days, and 2+ years in a health setting with EMR/Practice Management