Care Coordination Medical Support Specialist

U.S. Department of Veterans Affairs; Saginaw (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

A/MSAs in Social Work support physicians, nurses, and other care providers in the Aleda E. Lutz VA Medical Center. They handle scheduling, patient flow, and administrative tasks essential to patient care within an interdisciplinary team.

The role emphasizes coordination of care across clinics, effective communication with care teams, and maintaining smooth patient access. It requires proficiency in English and a high school diploma, with potential for advancement based on experience and VA

Qualifications

• United States Citizenship
• High school diploma or GED or equivalent
• English language proficiency
• One year of creditable experience or the equivalent
• Knowledge of medical terminology
• Ability to communicate with a wide range of clinicians and staff

Responsibilities

• Provides administrative patient support in an interdisciplinary care delivery model
• Reviews clinic appointment availability and adjusts schedules as needed
• Maintains communication with patient care teams and external agencies
• Participates in team meetings to manage and plan patient care
• Sets priorities and deadlines to meet team and patient needs
• Monitors pre-appointment information to ensure readiness
• Schedules appointments and coordinates referrals, labs, imaging, and specialty clinics
• Performs other duties as assigned

Job description

A/MSAs in Social Work support physicians, nurses, and other care providers in the Aleda E. Lutz VA Medical Center. They handle scheduling, patient flow, and administrative tasks essential to patient care within an interdisciplinary team.

The role emphasizes coordination of care across clinics, effective communication with care teams, and maintaining smooth patient access. It requires proficiency in English and a high school diploma, with potential for advancement based on experience and VA