Care Coordination & Medical Support Assistant

US-Department-of-Veterans-Affair; Saint Cloud (MN); On-site; USD 35,000 - 52,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Clerical Support Specialist at the St. Cloud VA Medical Center in the Community Care department. The incumbent provides clerical and administrative support to coordinate, care, and treatment in Community Care referral processes.

Basic requirements include U.S. citizenship, a high school diploma or GED, and English proficiency. The role supports patient care activities within the VA system and offers potential for professional development.

Qualifications

• Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner to facilitate medical care for patients.
• Ability to use, and navigate between, various types of office automation equipment and software to support patient care.
• Knowledge of basic medical terminology to assist in the provision of care to patients.
• Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.

Skills

Office administration

Scheduling

Medical terminology

Communication

Customer service

Education

High school diploma

GED equivalency

Tools

Office software

Scheduling software

Office automation equipment

Job description

The U.S. Department of Veterans Affairs is seeking a Clerical Support Specialist at the St. Cloud VA Medical Center in the Community Care department. The incumbent provides clerical and administrative support to coordinate, care, and treatment in Community Care referral processes.

Basic requirements include U.S. citizenship, a high school diploma or GED, and English proficiency. The role supports patient care activities within the VA system and offers potential for professional development.