Care Coordination Lead — Empowering Client Independence

Abound Health; Southfield (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental and wellness benefits

401(k) plan

Paid time off

Job summary

Pro Care by Abound Health in Southfield, MI is seeking a compassionate Care Coordinator to help clients live more independently and stay connected to support services.

You will supervise direct care staff, develop client goals, and coordinate services to improve quality of life. A high school diploma is required, with preferred experience in Michigan Waiver Services and IPOS implementation.

Qualifications

• High school diploma or GED required.
• Experience in care coordination, case management, social services, healthcare, or related field preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of IPOS implementation and Michigan Waiver Services preferred.
• Proficiency in Microsoft Office; OnTarget experience is a plus.
• Valid driver’s license and reliable transportation.

Responsibilities

• Build trusted relationships with clients, families, direct care staff, and community partners.
• Coordinate individualized services that support each client’s goals, independence, and quality of life.
• Supervise, coach, and support direct care staff.
• Develop client goals and interventions and maintain them in OnTarget.
• Coordinate staff schedules and backup coverage to provide consistent, reliable support.
• Connect clients and families with community services and resources.
• Maintain accurate records meeting Michigan waiver, IPOS, and Pro Care requirements.

Skills

Communication skills

Organizational skills

Problem solving

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

OnTarget

Job description

Pro Care by Abound Health in Southfield, MI is seeking a compassionate Care Coordinator to help clients live more independently and stay connected to support services.

You will supervise direct care staff, develop client goals, and coordinate services to improve quality of life. A high school diploma is required, with preferred experience in Michigan Waiver Services and IPOS implementation.