Care Coordination & Community Relations Specialist

Care at Home; Southfield (MI); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Healthcare benefits

Mileage reimbursement

Bonus opportunities

PTO

Paid holidays

Growth opportunities

Job summary

Care at Home Michigan LLC is seeking a proactive Client Services & Community Relations Coordinator to support the delivery of compassionate home care for seniors and adults with disabilities.

In this role, you will coordinate services, communicate with clients and families, develop community partnerships, and assist with Medicaid billing and office operations, while representing the agency professionally in the community.

Qualifications

• Excellent communication and relationship-building skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.

Responsibilities

• Coordinate services for new and existing clients.
• Communicate with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.

Skills

Communication

Relationship-building

Organization

Time management

Driver's license

Customer service

Tools

Medicaid billing software

Agency software systems

Job description

Care at Home Michigan LLC is seeking a proactive Client Services & Community Relations Coordinator to support the delivery of compassionate home care for seniors and adults with disabilities.

In this role, you will coordinate services, communicate with clients and families, develop community partnerships, and assist with Medicaid billing and office operations, while representing the agency professionally in the community.