Care Coordinator

Care at Home; Lakewood Township (NJ); Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Healthcare Benefits

Bonus Opportunities

Paid Time Off

Paid Holidays

Professional growth

Supportive team environment

Job summary

Care at Home LLC in New Jersey is seeking a Client Services Coordinator to coordinate services for clients, communicate with families and caregivers, and support daily operations.

The role involves handling authorizations, maintaining records, and assisting with Medicaid billing, scheduling, and reporting in a fast-paced office environment.

Qualifications

• Excellent communication and customer service skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Professional demeanor and problem-solving skills.

Responsibilities

• Coordinate services for new and existing clients.
• Communicate regularly with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.
• Maintain accurate client records and documentation.
• Assist with caregiver and client communication as needed.
• Assist with Medicaid billing and claim follow-up.
• Track authorizations and service utilization.
• Maintain accurate information within agency software systems.
• Generate reports and support office operations.
• Assist with scheduling and coordination activities as needed.
• Perform general administrative and client service tasks.

Skills

Excellent communication

Customer service

Proficient computer skills

Highly organized

Attention to detail

Time-management

Job description

Client Services Coordinator

Care at Home LLC

Salary: $48,000–$55,000 per year + Healthcare Benefits + Bonus Opportunities

Care at Home Michigan is a growing Home Help agency dedicated to helping seniors and individuals with disabilities remain safely in their homes. We are seeking an organized, detail-oriented, and compassionate professional who enjoys helping people, coordinating services, and supporting daily operations.

This is an excellent opportunity for someone who enjoys problem-solving, working with clients and caregivers, and making a meaningful impact while helping support a growing healthcare organization.

What You'll Do

Client & Care Coordination

• Coordinate services for new and existing clients.
• Communicate regularly with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.
• Maintain accurate client records and documentation.
• Assist with caregiver and client communication as needed.

Administrative & Billing Support

• Assist with Medicaid billing and claim follow-up.
• Track authorizations and service utilization.
• Maintain accurate information within agency software systems.
• Generate reports and support office operations.
• Assist with scheduling and coordination activities as needed.
• Perform general administrative and client service tasks.

Qualifications Required

• Excellent communication and customer service skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Professional demeanor and problem-solving skills.

Preferred

• Experience in home care, healthcare, staffing, case management, or healthcare administration.
• Experience with Medicaid billing, authorizations, scheduling, or client services.
• Experience working in an administrative or coordinator role.

The Ideal Candidate

You are someone who:

• Enjoys helping people and providing excellent customer service.
• Can balance client service and administrative responsibilities.
• Learns new software quickly and enjoys staying organized.
• Takes initiative and thrives in a fast-paced environment.
• Has strong follow-through and attention to detail.

Benefits

• Healthcare Benefits
• Competitive salary of $48,000–$55,000 annually
• Performance-based bonus opportunities
• Paid Time Off (PTO)
• Paid Holidays
• Professional growth and advancement opportunities
• Supportive and collaborative team environment

Job Type: Full-Time

Location: Office-Based Position

Why Join Care at Home Michigan?

At Care at Home Michigan, you'll have the opportunity to make a real impact on clients' lives while helping support a growing organization. We're looking for someone who is passionate about helping others, staying organized, and contributing to our continued success