Care Coordination Assistant - Pediatric Neurology (Hybrid)

UW Health; Alabama; Hybrid; USD 31,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Parental leave & adoption assistance

Tuition benefits

Referral bonus

Job summary

UW Health in Madison, WI is seeking a Care Coordination Assistant to partner with the care team, coordinate patient care, and navigate patients through the health care system, with a focus on behavioral health support.

The role collaborates with patients and families to schedule access to clinical, social, and community resources, provides emotional support and education, and supports a variety of schedules with a strong commitment to patient-centered care.

Qualifications

• Associate’s Degree in a health care or social services related discipline required.
• Two years of relevant experience in a health care setting with emphasis on customer service, including scheduling, registration or insurance focus in lieu of degree.
• Bachelor’s Degree in a health care or social services related discipline preferred.

Responsibilities

• Coordinate patient care and navigate patients through the health care system with the care team.
• Collaborate with patients and families to schedule and access clinical, social, and community resources.
• Provide emotional support and education to patients and families within the specialty care discipline.

Skills

Customer service

Scheduling

Registration

Insurance focus

Education

Associate’s Degree in health care or social services

Bachelor’s Degree in health care or social services (preferred)

Tools

Electronic medical record (EMR)

Job description

UW Health in Madison, WI is seeking a Care Coordination Assistant to partner with the care team, coordinate patient care, and navigate patients through the health care system, with a focus on behavioral health support.

The role collaborates with patients and families to schedule access to clinical, social, and community resources, provides emotional support and education, and supports a variety of schedules with a strong commitment to patient-centered care.