Care Coordination Assistant, Neurology Pediatric

UW Health; Alabama; Hybrid; USD 31,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Parental leave & adoption assistance

Tuition benefits

Referral bonus

Job summary

UW Health in Madison, WI is seeking a Care Coordination Assistant to partner with the care team, coordinate patient care, and navigate patients through the health care system, with a focus on behavioral health support.

The role collaborates with patients and families to schedule access to clinical, social, and community resources, provides emotional support and education, and supports a variety of schedules with a strong commitment to patient-centered care.

Qualifications

• Associate’s Degree in a health care or social services related discipline required.
• Two years of relevant experience in a health care setting with emphasis on customer service, including scheduling, registration or insurance focus in lieu of degree.
• Bachelor’s Degree in a health care or social services related discipline preferred.

Responsibilities

• Coordinate patient care and navigate patients through the health care system with the care team.
• Collaborate with patients and families to schedule and access clinical, social, and community resources.
• Provide emotional support and education to patients and families within the specialty care discipline.

Skills

Customer service

Scheduling

Registration

Insurance focus

Education

Associate’s Degree in health care or social services

Bachelor’s Degree in health care or social services (preferred)

Tools

Electronic medical record (EMR)

Job description

Work Schedule

Full-time, 100% FTE, day shift. Monday – Friday between the hours of 8:00am – 4:30pm, no weekends required. The hybrid scheduled will be discussed during the interview process. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Care Coordination Assistant to:

• Partner with members of the care team to coordinate patient care, navigate patients through the health care system and provide support for patients receiving specialized behavioral health care.
• Collaborate with patients and their families to ensure the patient is appropriately scheduled, and facilitate access to clinical, social, and community resources.
• Provide emotional support and education to patients and families within their specialty care discipline.

At UW Health, you will have

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.Full time benefits for part time work (for positions 60% FTE and higher).
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility – UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• Associate’s Degree in a health care or social services related discipline Required
• Two (2) years of relevant experience in a health care setting with an emphasis on customer service, including scheduling, registration or insurance focus in lieu of degree in addition to experience below.
• Bachelor’s Degree in a health care or social services related discipline Preferred

Work Experience

• 1 year of experience in a health care setting with an emphasis on customer service, including scheduling, registration or insurance focus Required
• Experience with medical forms, letters, prior authorizations Preferred
• Experience with data entry and use of electronic medical record Preferred
• Experience working with individuals who come from diverse ethnic, cultural and socioeconomic backgrounds Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

University Hospital in Madison is a Magnet®-designated facility that’sranked Wisconsin’s #1 hospitaland considered one of the nation’s leading hospitals, teaching institutions and referral centers.

Job Info

• Job Identification53496
• Legal EmployerUniversity of Wisconsin Hospitals and Clinics Authority
• Locations 600 Highland Ave, Madison, WI, 53792, US(Hybrid)
• Job CategoryClinical / Direct Patient Care (non-RN)
• Job FunctionAdministrative-Scheduling-Clerical
• Regular or TemporaryRegular
• FTE1
• Pay Range$22.40 – $33.60 / hour