Impactful Pediatric Neurology Care Coordination Assistant

UW Health; Madison (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Adoption assistance

Tuition benefits

Referral bonus

Job summary

UW Health is seeking a Care Coordination Assistant to partner with the care team, coordinate patient care, and navigate patients through the health care system. You will support access to clinical, social, and community resources while collaborating with patients and families to ensure proper scheduling.

The role emphasizes providing emotional support and education within the behavioral health care discipline, with a focus on patient-centered care and coordination across services.

Qualifications

• Associate's Degree in a health care or social services related discipline is required.
• Two years of relevant customer-service oriented health care experience (scheduling, registration or insurance related) are required.
• Bachelor's Degree in a health care or social services related discipline preferred.

Responsibilities

• Coordinate patient care with care team members and navigate patients through the health care system.
• Provide support for patients receiving specialized behavioral health care and facilitate access to clinical, social, and community resources.
• Offer emotional support and education to patients and families within the care discipline.

Skills

Customer service

Scheduling

Registration

Education

Associate's Degree in health care or social services

Bachelor's Degree preferred

Tools

Electronic Medical Records

Job description

UW Health is seeking a Care Coordination Assistant to partner with the care team, coordinate patient care, and navigate patients through the health care system. You will support access to clinical, social, and community resources while collaborating with patients and families to ensure proper scheduling.

The role emphasizes providing emotional support and education within the behavioral health care discipline, with a focus on patient-centered care and coordination across services.