Hybrid Care Navigator — Mental & Behavioral Health

Children's Wisconsin; West Allis (WI); On-site; USD 52,000 - 68,000; Full time

Job summary

Children’s Wisconsin in Wisconsin is seeking a dedicated professional to coordinate mental health services and social determinants of health for families. The role connects families to next steps in care, including other behavioral health facilities or community resources, and ensures follow-up with providers.

You will collaborate with mental and behavioral health providers, medical social workers, and medical staff to arrange treatment and support, working full-time M-F with first shift hours

Qualifications

• Bachelor’s degree in social work, psychology, public health, healthcare administration or human services.
• Two years of experience in a related field with emphasis on mental health, community resources and customer service.
• Excellent communication and interpersonal skills with patients, families and teams.
• Ability to navigate, coordinate multiple services, prioritize and multi-task to meet patient needs.
• Commitment to cultural competence and diversity, with ability to work independently or in a team.

Responsibilities

• Coordinate mental health services and social determinants of health for families.
• Link families to the next level of care or to community resources as needed.
• Collaborate with mental health providers, medical social workers and medical staff to ensure follow-up.
• Ensure follow-up and coordination of recommended treatment with care teams.

Skills

Coordinate services

Multi-tasking

Professional communication

Cultural competence

Teamwork

MS Word

MS Excel

Problem solving

Community resources knowledge

Stress management

Education

Bachelor’s degree in social work, psychology, public health, healthcare administration or human services

Job description

Children’s Wisconsin in Wisconsin is seeking a dedicated professional to coordinate mental health services and social determinants of health for families. The role connects families to next steps in care, including other behavioral health facilities or community resources, and ensures follow-up with providers.

You will collaborate with mental and behavioral health providers, medical social workers, and medical staff to arrange treatment and support, working full-time M-F with first shift hours