Care Center Scheduling & Patient Access Specialist

Mosaic Health, LLC.; Angel Run (FL); On-site; USD 24,000 - 35,000; Full time

Job summary

Millennium Physician Group, located in Valrico, FL, is seeking a Patient Care Specialist to coordinate scheduling, registration, and patient communications within a busy primary care setting.

The role supports front desk operations, ensures accurate demographic and insurance data, and maintains EMR records. It requires strong communication, attention to detail, and the ability to handle routine inquiries. Comparable compensation offered.

Qualifications

• Experience coordinating patient scheduling and front desk activities.
• Strong communication and interpersonal skills.
• Ability to verify patient demographics and insurance details.
• Familiarity with electronic medical records (EMR) and scheduling systems.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up across care center workflows.
• Verify demographics, insurance, referrals, and required documents prior to visits.
• Respond to patient calls, messages, and inquiries with accurate information.
• Identify scheduling gaps and missing information; take steps to resolve issues.
• Route clinical messages, refill requests, forms, and care-related inquiries to the care team.
• Maintain accurate records in EMR, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing tasks and coordinating with clinical staff.

Skills

Scheduling

Front desk

Patient communication

Documentation

EMR systems

Tools

EMR software

Phone system

Job description

Millennium Physician Group, located in Valrico, FL, is seeking a Patient Care Specialist to coordinate scheduling, registration, and patient communications within a busy primary care setting.

The role supports front desk operations, ensures accurate demographic and insurance data, and maintains EMR records. It requires strong communication, attention to detail, and the ability to handle routine inquiries. Comparable compensation offered.