Care Center Admissions Experience Specialist

Infinity Healthcare Consulting; Richton Park (IL); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Excellent Pay

Tuition Reimbursement

Paid Vacation Time

Paid Sick Time

Group Health Insurance

Dental and Vision Insurance

Life insurance plans

Disability plans

401K

Résumé du poste

Infinity Healthcare Consulting is seeking an Admissions Concierge to oversee the admissions process from pre-admission to discharge across our health center network. You will manage admissions contracts, PASARRs and CHIRPs, and ensure a smooth patient intake experience.

In this role you will perform customer service rounds within the first 24 hours of a patient stay to maximize satisfaction and communicate patient needs and room readiness to the health center team.

Responsabilités

• Oversee admissions from pre-admission to discharge, including admissions contracts, PASARRs and CHIRPs.
• Perform customer service rounds within the first 24 hours of patient stay to ensure satisfaction and report back to center leadership.
• Coordinate with the Transition Advisor and health center team to create a seamless admissions experience and communicate patient needs and room readiness.
• Mobilize between centers within the assigned coverage territory.

Description du poste

Infinity Healthcare Consulting is seeking an Admissions Concierge to oversee the admissions process from pre-admission to discharge across our health center network. You will manage admissions contracts, PASARRs and CHIRPs, and ensure a smooth patient intake experience.

In this role you will perform customer service rounds within the first 24 hours of a patient stay to maximize satisfaction and communicate patient needs and room readiness to the health center team.