Admissions Concierge - West Suburban

Infinity Healthcare Consulting; Bloomingdale (IL); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Excellent Pay

Tuition Reimbursement

Paid Vacation Time

Paid Sick Time

Group Health Insurance

Dental and Vision Insurance

Life insurance plans

Disability plans

401K

Job summary

Infinity Healthcare Consulting is seeking an Admissions Concierge to manage admissions from pre-admission to discharge and collaborate with the Transition Advisor to ensure a seamless patient experience. The role includes ensuring patient satisfaction through initial rounds and ongoing communication with the health center team.

Ideal candidates excel in customer service and can mobilize across centers within the assigned coverage territory, contributing to a smooth admissions process for every

Qualifications

• Must oversee admissions from pre-admission to discharge.
• Coordinate with center leadership and Transition Advisor to ensure seamless admissions.
• Must be able to mobilize between centers within assigned coverage territory.

Responsibilities

• Oversee admissions from pre-admission to discharge.
• Ensure patient satisfaction by performing customer service rounds within first 24 hours of stay.
• Communicate patient needs and room readiness to health center team.

Job description

We are looking for an Admissions Concierge!

Infinity values quality care as well as a productive, rewarding workplace culture.

Our comprehensive benefit package includes:

• Excellent Pay
• Tuition Reimbursement
• Paid Vacation Time
• Paid Sick Time
• Group Health Insurance
• Dental and Vision Insurance
• Life insurance plans
• Disability plans
• 401K

The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR's and CHIRP's. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Transition Advisor and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.