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Infinity Healthcare Consulting seeks an Admissions Concierge to oversee the full admissions lifecycle from pre-admission through discharge, coordinating contracts and patient readiness. The role includes performing first-24-hour rounds to ensure patient satisfaction and reporting to center leadership.
Collaborating with the Transition Advisor and health center team, you’ll communicate patient needs and ensure seamless admissions across centers, with mobility between facilities within the
Infinity values quality care as well as a productive, rewarding workplace culture.
The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR's and CHIRP's. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Transition Advisor and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.