Admissions Concierge: Elevate Patient Care & Experience

Infinity Healthcare Consulting; Hobart (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonuses

Exceptional Benefits

Flexible Scheduling

Career Development

Supportive Team Culture

Job summary

Infinity Healthcare Consulting is seeking an Admission Concierge to oversee admissions from pre-admission to discharge at our health centers. You will coordinate patient arrivals, ensure room readiness, and maintain open communication with clinical and administrative teams to deliver a seamless patient experience.

In addition to guiding patients through the admission process, you will perform first-24-hour service rounds, support patient satisfaction initiatives, and report outcomes to center

Qualifications

• Strong clinical skills and caring approach to patient care.
• Team player who thrives in a fast-paced environment.
• Long-term care experience preferred.

Responsibilities

• Oversee admissions from pre-admission to discharge.
• Conduct customer service rounds within first 24 hours of patient stay.
• Coordinate with marketing and health center teams to ensure a seamless admissions experience.

Skills

Clinical skills

Caring approach to patient care

Team player

Long-term care experience

Job description

Infinity Healthcare Consulting is seeking an Admission Concierge to oversee admissions from pre-admission to discharge at our health centers. You will coordinate patient arrivals, ensure room readiness, and maintain open communication with clinical and administrative teams to deliver a seamless patient experience.

In addition to guiding patients through the admission process, you will perform first-24-hour service rounds, support patient satisfaction initiatives, and report outcomes to center