Care Advocate (Fully Remote)

Seven Starling; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance + 401K

Stipends for home office, wellness, &/

Virtual team events

Job summary

Seven Starling is a leading virtual provider of women’s behavioral health services across the United States. We are seeking a patient support specialist who can serve as the primary contact for patients and providers, handling questions with professionalism and empathy while maintaining confidentiality.

In this remote role, you will manage scheduling, keep accurate records, resolve issues to ensure smooth care coordination, and surface insights from support interactions to improve processes and

Qualifications

• Experience in patient support, customer service, or healthcare roles.
• Ability to work effectively in a remote environment.
• Strong attention to detail and confidentiality.

Responsibilities

• Serve as the primary contact for patients and providers, addressing questions with professionalism.
• Manage scheduling, maintain records, and resolve issues to ensure smooth care coordination.
• Surface insights from support interactions to improve processes and patient outcomes.

Skills

Patient support

Customer service

Healthcare experience

Remote work

Organizational skills

Communication

Confidentiality

Job description

• Serve as the primary contact for patients and providers, addressing their questions and needs professionally and empathetically.
• Manage scheduling, maintain accurate records, and resolve issues to ensure smooth care coordination.
• Surface insights from support interactions to improve processes and patient outcomes.

Who you are:

• Experienced in patient support, customer service, or healthcare roles, ideally in a remote environment.
• Highly organized, detail-oriented, and skilled at multitasking in high-volume settings.
• Strong communicator who can handle sensitive information with confidentiality.

Perks and benefits:

• Competitive paid time off and parental leave.
• Medical, dental, and vision insurance plus 401K.
• Stipends for home office, wellness, and professional development, along with virtual team events.

Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.