Care Advocate

Kelsey Seybold Clinic; Pearland (TX); Remote; USD 46,000 - 58,000; Full time

Job summary

Join Kelsey-Seybold Clinic as a Medical Assistant - Care Advocate, coordinating care for high-risk patients and working with medical teams to deliver efficient healthcare services. This role offers a chance to engage with community resources and play a vital part in patient care within a growing healthcare organization.

Benefits

Medical, Vision, and Dental

Tuition Reimbursement

Company Matching 401K

Employee Reward and Recognition Program

Paid time off for vacation, sick, and holidays

Qualifications

• 3+ years of experience at a health care insurance company or medical clinic.
• Customer service experience preferred.
• Medical Assistant Certification preferred.

Responsibilities

• Act as a liaison between high-risk patients and the medical care team.
• Complete telephonic assessments and document findings.
• Assist patients with scheduling appointments and finding community resources.

Skills

Data entry skills

Problem solving

Analytical skills

Communication

Education

High School diploma or GED

Graduate from an accredited Medical Assistant program

Tools

Microsoft Word

Microsoft Excel

EPIC EMR

Job description

Under the supervision of the RN Manager, the Medical Assistant - Care Advocate is primarily responsible for acting as a liaison between high-risk patients and the medical care team / provider. The Medical Assistant - Care Advocate will work with patients for a pre-defined period. During this time, the Medical Assistant - Care Advocate will complete telephonic assessments and document / communicate findings back to the medical care team. The Medical Assistant - Care Advocate will assist patients with scheduling appointments / preventative screenings, help with finding applicable community resources, and will coordinate with vendors as necessary.

Job Title : Medical Assistant - Care Advocate

Location : Remote

Department : Pop Hlth Delgat Ovsght

Job Type : Full Time

Salary Range : $46,587 - $57,548 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

Qualifications

Education

Required : High School diploma or GED and graduate from an accredited Medical Assistant program or school.

Preferred : N / A

Experience

Required : 3+ years of experience at a health care insurance company or medical clinic.

Preferred : 2+ years of experience with customer service / outbound calls

License(s)

Required : N / A

Preferred : Medical Assistant Certification

Medical Background : Health Coach, Community Health Worker, etc. Certified or Registered Medical Assistant

Communicate

Required : Able to communicate and collaborate with colleagues, physicians, nurses, health plan staff, and other healthcare personnel. Able to communicate verbally and in writing with physicians regarding patient needs.

Preferred : N / A

Special Skills

Required : Good Alpha / Numeric data entry skills with minimal errors. Demonstrates strong multitasking, problem solving & analytical skills. Proficient with computer applications that include, but are not limited to: Microsoft Word and Excel.

Preferred : Proficient with EPIC EMR. Experience working with home health or DME.

Other

Required : Detail oriented with good verbal and written communication skills, interpersonal skills, and ability to work effectively in a fast-paced environment. Ability to communicate with all levels of management. Excellent organizational skills. Able to prioritize and work independently.

Preferred : N / A

About Us

Start your career journey and become a part of a community of renowned healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians. We focus on providing quality patient care by adding to our team of clinical and non-clinical professionals who work together in a coordinated manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way healthcare is delivered.

Why Kelsey-Seybold Clinic?

• Medical, Vision, and Dental
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off for vacation, sick, and holidays