Customer Advocate - Work From Home

California Jobs; Victorville (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Advocate to join their remote team. This role involves delivering exceptional service by addressing customer inquiries, resolving issues efficiently, and maintaining accurate records. With a competitive hourly wage and benefits, this opportunity is perfect for those passionate about customer care.

Benefits

Medical benefits

Dental benefits

Vision benefits

401k match

Paid Time Off (PTO)

Qualifications

• Exceptional customer service skills.
• Ability to resolve issues promptly.
• Strong communication skills.

Responsibilities

• Provide exceptional customer service by answering inquiries.
• Maintain accurate and detailed records of customer interactions.
• Collaborate with other departments to resolve customer issues.

Skills

Customer Service

Active Listening

Empathy

Job description

[Customer Service / Call Center / Remote] - Anywhere in U.S. / Up to $21.63 per hour / Medical, dental & vision / 401k match / PTO

As a Customer Advocate at Ameriflex, you will:

1. Provide exceptional customer service by answering inquiries and resolving issues promptly and efficiently;
2. Maintain accurate and detailed records of customer interactions and transactions;
3. Actively listen and empathize with customers to understand their needs and concerns;
4. Collaborate with other departments to ensure timely and effective resolution of customer issues;
5. Proactively reach out to customers to gather feedback and address any potential concerns before they escalate;
6. Use resources and technology to provide accurate and up-to-date information to customers.

Hiring Immediately >>

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.