Care Access & Intake Coordinator

Comfort Health; Rochester (MN); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401K with employer match

AFLAC/Colonial Life Insurance

Holiday Pay

Paid Time Off

Company Car or Mileage Reimbursement

Flexible Work Hours

Continuing Education Units

Employee Cell Phone Plan Reimbursement

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Comfort Health in Rochester, MN seeks an Intake/Referral Coordinator to manage client admissions, verify eligibility, and coordinate care start dates. You will ensure accurate patient records and collaborate with the clinical team for timely authorizations and referrals.

The role requires strong scheduling skills, Medicare/Medicaid knowledge and the ability to learn new software quickly. Full-time, on-site position with benefits and a focus on compliant, compassionate care.

Qualifications

• Excellent working knowledge of primary home health diagnoses and related interventions and care protocols.
• Medicare and non-Medicare reimbursement requirements including eligibility for service.
• Scheduling of client services within specified discipline/frequency parameters.
• Ability to quickly learn new software applications.

Responsibilities

• Receives referrals from physicians, facilities and families and initiates the intake process.
• Coordinates the start of care date and/or discharge date.
• Enters new client records in the agency system ensuring accuracy of all client demographic information.
• Performs eligibility/insurance verification.
• Coordinates with the Clinical Supervisor, Billing Manager and clinical team to obtain required information for client records.
• Obtains authorizations for service requests from non-Medicare pay sources and ensures authorizations are in place for first and subsequent episodes.
• Attends regular interdisciplinary team meetings for admissions and recertifications.
• Supports Scheduler and assists with scheduling changes.
• Schedules and participates in on-call assignments in cooperation with the Clinical Supervisor.
• Answers the phone.
• Adheres to HIPAA and client information privacy requirements.

Skills

Scheduling

Medicare/Medicaid knowledge

HIPAA/privacy

Software proficiency

Tools

Agency system

Job description

Comfort Health in Rochester, MN seeks an Intake/Referral Coordinator to manage client admissions, verify eligibility, and coordinate care start dates. You will ensure accurate patient records and collaborate with the clinical team for timely authorizations and referrals.

The role requires strong scheduling skills, Medicare/Medicaid knowledge and the ability to learn new software quickly. Full-time, on-site position with benefits and a focus on compliant, compassionate care.