Intake & Referral Coordinator - Flexible Hours + Benefits

ADP, Inc.; Rochester (MN); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401K with employer match

AFLAC/Colonial Life Insurance

Holiday Pay

Paid Time Off

Company Car or Mileage Reimbursement

Flexible Work Hours

Continuing Education Units

Employee Cell Phone Plan Reimbursement

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Comfort Health in Rochester, MN seeks an Intake/Referral Coordinator to manage client admissions and ensure reimbursement availability, coordinate clinical teams, and schedule visits within defined care frequencies.

The role requires expertise in home health, Medicare rules, and client data accuracy, with strong scheduling skills and the ability to learn new software quickly. Full-time position with comprehensive benefits and flexible hours.

Qualifications

• Excellent working knowledge of primary home health diagnoses, related interventions and care protocols.
• Demonstrable working knowledge of Medicare and non-Medicare reimbursement requirements including eligibility for service.
• Demonstrable experience with scheduling of client services within specified discipline/frequency parameters.
• Ability to quickly learn new software applications.

Responsibilities

• Receives referrals from physicians, facilities. and families and initiates the intake process.
• Coordinates the start of care date and/or discharge date.
• Enters new client records in the agency system ensuring accuracy of all client demographic information.
• Performs eligibility/insurance verification.
• Confers with the Clinical Supervisor as to the preliminary eligibility for service.
• Coordinates with the Clinical Supervisor, Billing Manager and clinical team to ensure required information is obtained for client records.
• Receives documentation and scans the records into the agency system per company policies.
• Obtains authorizations for service requests from non-Medicare pay sources and ensures that such authorizations for service are in place for the first and subsequent episodes or treatment periods.
• Attends regular interdisciplinary team meetings for purposes of identifying new admissions and recertifications.
• Supports Scheduler and assists with as needed scheduling changes.
• Schedules and participates in on-call assignments in cooperation with the Clinical Supervisor.
• Answers the phone.
• Adheres to HIPAA and client information privacy requirements.

Skills

Home health knowledge

Medicare & reimbursement

Scheduling experience

Software learning ability

Job description

Comfort Health in Rochester, MN seeks an Intake/Referral Coordinator to manage client admissions and ensure reimbursement availability, coordinate clinical teams, and schedule visits within defined care frequencies.

The role requires expertise in home health, Medicare rules, and client data accuracy, with strong scheduling skills and the ability to learn new software quickly. Full-time position with comprehensive benefits and flexible hours.