Cardiology Registration & Scheduling Specialist

Foundation Health; Fairbanks (AK); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Onsite Gym

Wellness Programs

Discount programs

The Learning Center (childcare)

Job summary

Foundation Health Partners is seeking a Registration Representative in Cardiology to welcome patients, collect demographics and insurance details, and schedule appointments. You will serve as a liaison among patients, clinical teams, and administrative staff to ensure timely access to care.

The role emphasizes exceptional customer service, accuracy, and efficiency within a busy cardiology department, with full-time hours and message-driven workflows that support high-quality patient experiences.

Qualifications

• Requires strong customer service skills with the ability to greet patients professionally.
• Able to manage multiple tasks in a fast-paced medical office setting.
• Excellent interpersonal and communication skills for interactions with patients and staff.

Responsibilities

• Greet patients promptly and professionally to create a positive first impression.
• Answer inbound calls, document details, and communicate information to the team.
• Accurately collect patient demographics and insurance information in the system.
• Verify insurance eligibility, benefits, and coverage; obtain pre-authorizations and notifications.
• Obtain signatures and necessary consent forms from patients.
• Coordinate scheduling for treatments using a computerized system; verify physician privileges before scheduling.
• Process co-pays, payments, or outstanding balances as needed.
• Answer patient inquiries regarding registration, insurance, or billing processes.
• Collaborate with clinical staff and business office to ensure smooth patient flow.
• Monitor voicemails and route messages for timely follow-up.
• Sort and route documents via RightFax to appropriate departments.

Skills

Customer service

Multitasking

Oral and written communication

Interpersonal skills

Office software proficiency

Education

High school diploma/GED

Tools

RightFax

Job description

Foundation Health Partners is seeking a Registration Representative in Cardiology to welcome patients, collect demographics and insurance details, and schedule appointments. You will serve as a liaison among patients, clinical teams, and administrative staff to ensure timely access to care.

The role emphasizes exceptional customer service, accuracy, and efficiency within a busy cardiology department, with full-time hours and message-driven workflows that support high-quality patient experiences.