Cardiology Patient Access & Scheduling Coordinator

MedStar Health; Bestgate Terrace (MD); Presencial; USD 26.000 - 44.000; Jornada completa

Descripción de la vacante

MedStar Health is seeking a patient service representative to greet patients, coordinate registration, collect co-pays and update demographic/insurance data. You will schedule appointments, process tests, and manage follow-up care in a fast-paced clinical setting.

The role requires strong communication, attention to medical terminology, and the ability to handle multiple tasks with accuracy. Prior healthcare experience with registration systems is preferred, and a professional appearance is

Formación

• Requires high school diploma or GED.
• Experience in health care customer service preferred.
• Familiarity with registration systems and scheduling is a plus.

Responsabilidades

• Greet patients and serve as first contact with courtesy and professionalism.
• Coordinate patient flow and register patients, collect co-pays, and update demographics/insurance.
• Schedule appointments, including follow-ups and referrals, and process tests requisitions.
• Answer phones, provide triage, and relay messages promptly to appropriate staff.
• Ensure accurate entry of charges and patient information for timely billing.

Conocimientos

Customer service excellence

Telephone etiquette

Medical terminology

Prioritization under pressure

Educación

High School Diploma or GED

Herramientas

IDX/GE Centricity

Descripción del empleo

MedStar Health is seeking a patient service representative to greet patients, coordinate registration, collect co-pays and update demographic/insurance data. You will schedule appointments, process tests, and manage follow-up care in a fast-paced clinical setting.

The role requires strong communication, attention to medical terminology, and the ability to handle multiple tasks with accuracy. Prior healthcare experience with registration systems is preferred, and a professional appearance is