Cardiology Patient Service Specialist

aah; Oshkosh (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan

Job summary

Aurora Medical Group (AMG) in Oshkosh, WI is seeking a Patient Service Representative to join the ambulatory care team. You will support providers, connect with patients, and help ensure a seamless, compassionate experience at every touchpoint.

This full-time role offers a 40-hour work week with a Monday–Friday schedule from 7:30am to 5pm and a paid benefits package as part of Advocate Health.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Schedule: Monday - Friday, between 7:30am - 5pm.
• Provide efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing, medical records and care team support to ensure accuracy and timeliness.

Skills

Customer service

Difficult callers

Education

High school diploma or equivalent

Job description

Aurora Medical Group (AMG) in Oshkosh, WI is seeking a Patient Service Representative to join the ambulatory care team. You will support providers, connect with patients, and help ensure a seamless, compassionate experience at every touchpoint.

This full-time role offers a 40-hour work week with a Monday–Friday schedule from 7:30am to 5pm and a paid benefits package as part of Advocate Health.