OB-Gyn Patient Services & Billing Specialist

Advocate Health; Kenosha (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health's Aurora Medical Group is seeking a Patient Service Representative to join the ambulatory care team in the Kenosha, Wisconsin area. You will assist providers, connect with patients, and help ensure a compassionate, seamless experience for every visit.

Primary responsibilities include delivering efficient patient services at appointments or by phone, handling billing information at the point of service, and maintaining accurate medical records in a busy clinic environment.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provides efficient, high-quality service to patients arriving for appointments or requesting information.
• Ensures accurate entry of billing information at the time of service and follows up on missing data.
• Upholds standards for accurate and timely medical records within the ambulatory care setting.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Advocate Health's Aurora Medical Group is seeking a Patient Service Representative to join the ambulatory care team in the Kenosha, Wisconsin area. You will assist providers, connect with patients, and help ensure a compassionate, seamless experience for every visit.

Primary responsibilities include delivering efficient patient services at appointments or by phone, handling billing information at the point of service, and maintaining accurate medical records in a busy clinic environment.