Cardiology Patient Experience Coordinator

CardioOne; Lynnwood (WA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Matching 401K

12 days Paid Time Off

8 Paid Federal Holidays

Job summary

CardioOne in Lynnwood, WA is looking for a Patient Service Representative to provide excellent customer service and administrative support. Your responsibilities will include managing appointments and handling patient inquiries.

The ideal candidate should have a high school diploma, experience in customer service, and familiarity with medical terminology. The role offers a full-time hourly wage of $20-$21 plus benefits including medical, dental, vision, and Paid Time Off.

Qualifications

• High school diploma or equivalent, additional education or certification is a plus.
• Proven experience as a receptionist or in a customer service role in healthcare.
• Familiarity with medical terminology and procedures is beneficial.

Responsibilities

• Manage front desk operations and greet patients warmly.
• Coordinate appointments and manage the appointment calendar.
• Maintain patient records and ensure confidentiality in line with HIPAA.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Attention to detail

Proficiency in EHR systems

Education

High school diploma or equivalent

Medical office certification

Tools

Scheduling software

Microsoft Office

Athena

Job description

CardioOne in Lynnwood, WA is looking for a Patient Service Representative to provide excellent customer service and administrative support. Your responsibilities will include managing appointments and handling patient inquiries.

The ideal candidate should have a high school diploma, experience in customer service, and familiarity with medical terminology. The role offers a full-time hourly wage of $20-$21 plus benefits including medical, dental, vision, and Paid Time Off.