Patient Services Representative

Cardiac Study Center; Olympia (WA); On-site; USD 29,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with employer match

Job summary

Cardiac Study Center in Olympia, WA seeks a reliable Front Desk – Patient Service Representative for an in-office, full-time role. You will greet patients, handle check-ins, verify insurance, collect payments, and support a smooth clinic flow.

The position offers weekday hours, in-office work, and competitive pay with potential growth within the clinic network.

Qualifications

• High school diploma or GED.
• 1–3 years of experience in a healthcare or front desk role.
• Strong communication and customer service skills.
• Basic math skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Willingness to occasionally travel between clinic sites.
• Experience in a medical office or cardiology setting (preferred).
• Knowledge of EMR systems (preferred).

Responsibilities

• Greet patients, visitors, and guests professionally.
• Verify and update patient demographics and insurance information.
• Register new patients who have not pre-registered.
• Coordinate with insurance specialists for referrals as needed.
• Collect and balance co-payments and daily ledgers.
• Prepare next-day appointment schedules.
• Request clinic supply orders when needed.
• Support other front office team members as available.
• Close and secure the clinic at the end of the workday.
• Other administrative tasks as assigned.

Skills

Communication skills

Customer service

Education

High school diploma or GED

Tools

EMR systems

Job description

Front Desk – Patient Service Representative
Olympia, WA
Full-Time | In-Office | Monday–Friday (Closed weekends/holidays)
$21.31 – $38.59 per hour

About Us

Cardiac Study Center is a leading outpatient cardiology clinic serving the Puget Sound region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.

Job Summary

We are seeking a Patient Service Representative (PSR) to join our front desk team in Olympia. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.

Responsibilities

• Greet patients, visitors, and guests professionally
• Verify and update patient demographics and insurance information
• Register new patients who have not pre-registered
• Coordinate with insurance specialists for referrals as needed
• Collect and balance co-payments and daily ledgers
• Prepare next-day appointment schedules
• Request clinic supply orders when needed
• Support other front office team members as available
• Close and secure the clinic at the end of the workday
• Other administrative tasks as assigned

Qualifications

Required:

• High school diploma or GED
• 1–3 years of experience in a healthcare or front desk role
• Strong communication and customer service skills
• Basic math skills and attention to detail
• Ability to multitask in a fast-paced environment
• Willingness to occasionally travel between clinic sites

Preferred:

• Experience in a medical office or cardiology setting
• Knowledge of EMR systems

Benefits

• Competitive hourly pay ($21.31 - $38.59 based on years of healthcare experience and education)
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with employer match
• Opportunities for internal growth and development

Work Location

3525 Ensign Rd NE, Suite B, Olympia 98506
This is an in-office position.