Cardiology Front Desk & Patient Concierge

CardioOne, Inc.; Lynnwood (WA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Matching 401K

12 days Paid Time Off

8 Paid Federal Holidays

Job summary

CardioOne, Inc. in Lynnwood, WA is looking for a dedicated Patient Service Representative to provide excellent customer service and manage administrative tasks. You will be the first point of contact for patients, coordinating appointments, handling inquiries, and ensuring efficient office operations.

The ideal candidate will have a high school diploma, experience in customer service, and familiarities with medical terminology. This full-time position offers an hourly wage of $20-$21, along with health benefits and paid time off.

Qualifications

• Proven experience in a receptionist or customer service role, preferably in healthcare.
• Strong interpersonal and communication skills are essential.
• Ability to multitask and manage a fast-paced environment is critical.

Responsibilities

• Oversee front desk operations and manage appointments.
• Provide exceptional customer service to patients and visitors.
• Maintain patient records ensuring confidentiality.

Skills

Communication skills

Organizational skills

Customer service experience

Familiarity with medical terminology

Proficiency in scheduling software

Education

High school diploma or equivalent

Medical office certification (preferred)

Tools

Electronic health records (EHR) systems

Microsoft Office

Job description

CardioOne, Inc. in Lynnwood, WA is looking for a dedicated Patient Service Representative to provide excellent customer service and manage administrative tasks. You will be the first point of contact for patients, coordinating appointments, handling inquiries, and ensuring efficient office operations.

The ideal candidate will have a high school diploma, experience in customer service, and familiarities with medical terminology. This full-time position offers an hourly wage of $20-$21, along with health benefits and paid time off.