Cardiology Office Patient Services Coordinator

Mercy Health; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, prescription

Paid time off

Job summary

Bon Secours Cardiovascular Associates of VA – Provider Based is hiring a Patient Services Representative to be the first point of contact for patients. The role includes registration, insurance verification, scheduling, and patient education on financial options, with duties across multiple offices as needed.

The position emphasizes strong communication, accuracy in data entry, and collaboration with clinical staff to ensure smooth patient flow and high-quality service.

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Greet patients with professional, respectful service and answer calls/route to scheduling.
• Process patient registrations and insurance verification; schedule appointments and enter data.
• Explain financial options and collect patient payments; maintain accurate medical records.
• Assist with referrals, pre-certifications, chart pulling, and revenue cycle tasks as needed.

Education

High School Diploma or GED

Job description

Bon Secours Cardiovascular Associates of VA – Provider Based is hiring a Patient Services Representative to be the first point of contact for patients. The role includes registration, insurance verification, scheduling, and patient education on financial options, with duties across multiple offices as needed.

The position emphasizes strong communication, accuracy in data entry, and collaboration with clinical staff to ensure smooth patient flow and high-quality service.