Remote Medical Receptionist: Patient Care & Admin

Yavapai Regional Medical Group; Prescott (AZ); Hybrid; USD 30,000 - 42,000; Full time

Job summary

CommonSpirit Health’s Yavapai Regional Medical Center (DH-YRMC) is seeking a Receptionist to welcome patients and provide efficient front-desk support. After a one-week onsite training in Prescott, AZ, the position becomes fully remote, with the Prescott area serving as the training base.

The successful candidate will handle patient check-in, scheduling support, and basic clerical tasks while delivering compassionate, multilingual service and coordinating with clinical teams to ensure smooth

Qualifications

• High School Graduate or GED required.
• Basic computer skills necessary.
• Experience with Outlook, Windows-based programs and Google Suites preferred.
• Previous medical office and/or insurance experience preferred.
• Bi-lingual abilities are a plus.

Responsibilities

• Manage patient reception and coordinate administrative tasks.
• Use multi-line phones and coordinate patient movement.
• Maintain departmental deposit logs and prepare schedules/reports.
• Ensure a positive customer service atmosphere in reception areas.
• Oversee waiting area and assist patients with instructions.
• Answer telephone in a pleasant and helpful manner.

Skills

Interpersonal skills

Technological proficiency

Bi-lingual skills

Education

High School Diploma/GED

Tools

Outlook

Windows OS

Google Workspace

Job description

CommonSpirit Health’s Yavapai Regional Medical Center (DH-YRMC) is seeking a Receptionist to welcome patients and provide efficient front-desk support. After a one-week onsite training in Prescott, AZ, the position becomes fully remote, with the Prescott area serving as the training base.

The successful candidate will handle patient check-in, scheduling support, and basic clerical tasks while delivering compassionate, multilingual service and coordinating with clinical teams to ensure smooth