Compassionate Medical Receptionist — Remote After Training

Dignity Health; Prescott (AZ); Remote; USD 25,000 - 31,000; Full time

Job summary

Dignity Health – Yavapai Regional Medical Center (YRMC) is seeking a friendly Receptionist to welcome patients and support efficient front-desk operations in Prescott, AZ. You will manage patient check-in, coordinate administrative tasks, and help guide diverse patient populations with compassion.

Excellent interpersonal skills and basic computer skills are essential. The role emphasizes professional communication and proficiency with Outlook, Windows and Google Suites.

Qualifications

• High School Graduate or GED required.
• Basic computer skills required.
• Experience with Outlook, Windows-based and Google Suites.
• Previous medical office and/or insurance experience preferred.
• Bi-lingual skills preferred.

Responsibilities

• Maintain deposit logs and prepare routine schedules and reports.
• Ensure a positive customer service atmosphere in reception areas.
• Oversee the waiting area.
• Answer telephones pleasantly and helpfully.
• Coordinate patient movement and report problems or irregularities.
• Knowledge of multi-line phone systems.

Skills

Interpersonal skills

Technological proficiency

Customer service

Bi-lingual skills

Education

High School Diploma or GED

Tools

Outlook

Windows

Google Workspace

Job description

Dignity Health – Yavapai Regional Medical Center (YRMC) is seeking a friendly Receptionist to welcome patients and support efficient front-desk operations in Prescott, AZ. You will manage patient check-in, coordinate administrative tasks, and help guide diverse patient populations with compassion.

Excellent interpersonal skills and basic computer skills are essential. The role emphasizes professional communication and proficiency with Outlook, Windows and Google Suites.