Cardiology Clinic Service & Registration Specialist

Henry-Ford-Health-2; Michigan; On-site; USD 32,000 - 40,000; Full time

Job summary

Henry Ford Health in Jackson, MI is seeking a Clinic Service Representative in Cardiology to manage patient check-in, insurance verification, and registrations with precision.

You will handle cash collections, reconcile charts, and support discharge while delivering outstanding service to patients, visitors, and staff. This role thrives in a fast-paced team with multiple tasks and interruptions.

Qualifications

• High School Diploma or equivalent.
• Basic computer skills, including navigating software, email, and logging in/out of systems.
• Ability to perform calculations and complete forms accurately.
• Strong interpersonal skills for effective communication with diverse populations.
• Dependable, punctual, and organized with the ability to multi-task.

Responsibilities

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss general financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
• Work collaboratively within a fast-paced team environment, managing multiple tasks with frequent interruptions.

Skills

Customer service

Multitasking

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer skills

Job description

Henry Ford Health in Jackson, MI is seeking a Clinic Service Representative in Cardiology to manage patient check-in, insurance verification, and registrations with precision.

You will handle cash collections, reconcile charts, and support discharge while delivering outstanding service to patients, visitors, and staff. This role thrives in a fast-paced team with multiple tasks and interruptions.