Clinic Service Representative - Cardiology

Henry-Ford-Health-2; Michigan; On-site; USD 32,000 - 40,000; Full time

Job summary

Henry Ford Health in Jackson, MI is seeking a Clinic Service Representative in Cardiology to manage patient check-in, insurance verification, and registrations with precision.

You will handle cash collections, reconcile charts, and support discharge while delivering outstanding service to patients, visitors, and staff. This role thrives in a fast-paced team with multiple tasks and interruptions.

Qualifications

• High School Diploma or equivalent.
• Basic computer skills, including navigating software, email, and logging in/out of systems.
• Ability to perform calculations and complete forms accurately.
• Strong interpersonal skills for effective communication with diverse populations.
• Dependable, punctual, and organized with the ability to multi-task.

Responsibilities

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss general financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
• Work collaboratively within a fast-paced team environment, managing multiple tasks with frequent interruptions.

Skills

Customer service

Multitasking

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer skills

Job description

Clinic Service Representative - Cardiology

• Full-time

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Clinic Service Representative - Henry Ford Health

Job Title

Clinic Service Representative- Cardiology

Department

Henry Ford Cardiology - Jackson
309 Page Ave
Jackson, MI 49201

Work Schedule

Days

About the Department

Join our dedicated team at Henry Ford Health's Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our clinic provides high-quality, compassionate care in a close-knit community setting. We pride ourselves on being a trusted partner in health for our patients, offering a welcoming atmosphere and a commitment to excellence in every interaction.

Role Overview

As a Clinic Service Representative, you will be the first point of contact for patients, ensuring a seamless and positive experience from check-in to discharge. Your role is vital in supporting both patients and clinic staff by managing registration, insurance verification, and financial responsibilities, all while upholding our commitment to service excellence.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss general financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
• Work collaboratively within a fast-paced team environment, managing multiple tasks with frequent interruptions.

What You Will Need

Required Qualifications

• High School Diploma or equivalent.
• Basic computer skills, including navigating software, email, and logging in/out of systems.
• Ability to perform calculations and complete forms accurately.
• Strong interpersonal skills for effective communication with diverse populations.
• Dependable, punctual, and organized with the ability to multi-task.

Preferred Qualifications

• Familiarity with a clinic environment.
• Experience working with detailed information.

What We Offer

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with passionate professionals, and the chance to contribute to mission-driven work. We foster a supportive environment where learning and development are prioritized, empowering you to make a meaningful impact every day.

Required Qualifications

High School Diploma or equivalent.
Basic computer skills, including navigating software, email, and logging in/out of systems.
Ability to perform calculations and complete forms accurately.
Strong interpersonal skills for effective communication with diverse populations.
Dependable, punctual, and organized with the ability to multi-task.