Cardigan Caretaker

Appalachian Mountain Club; Alexandria (NH); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Room & Board: $75/week

AMC merchandise discount

Free Annual AMC Membership

Prodeal discounts on gear

Job summary

The Cardigan Lodge, operated by the Appalachian Mountain Club, seeks a Caretaker for Cardigan Mountain base in Alexandria, New Hampshire. This full-time seasonal role supports the Manager with hospitality, housekeeping, and guest services to deliver an exceptional experience.

Responsibilities include assisting check-in/out, responding to guest requests, keeping areas clean, stocking supplies, performing maintenance, and promoting AMC programs.

Qualifications

• 18 years and older.
• Experience in hospitality or outdoor recreation is preferred.
• Excellent communication and guest-service skills.
• Ability to work in a team and handle a variety of tasks.

Responsibilities

• Provide exceptional guest service and positive experiences for visitors.
• Respond to guest complaints and requests professionally.
• Inform guests about local recreation, lodge amenities, and AMC programs.
• Record daily weather and post summaries of activities.

Skills

Customer service

Hospitality experience

Communication skills

Teamwork

Reliability

Job description

Seasonal Dates: October 24, 2026 - March 12, 2027Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference. Join the AMC team now and embark on the journey of a lifetime!Cardigan Lodge sits at the base of Cardigan Mountain in Alexandria, New Hampshire. The lodge offers a self-service experience to guests in the winter, complete with dynamic hiking and ski trail systems available just outside the front door. The reservation serves campers, with 26 primitive campsites, and a rustic cabin that sits half a mile from the summit.AMC is seeking a Caretaker to aid the Manager in all aspects of facility operation. This entry level position entails a variety of customer service, housekeeping, and operational duties with a focus on providing an exceptional experience for each guest and visitor. The Cardigan Caretaker is a full-time, seasonal position. Room and board is $75.00 per week. The position requires excellent communication, teamwork skills, and consistent support of the Appalachian Mountain Club’s mission.What You’ll be doing at AMC:Create a positive experience for each guest and visitor by providing exceptional customer serviceRespond to all guest complaints and special requests in a respectful and professional demeanorInteract with guests by providing information on local recreation opportunities, lodge amenities, organizational efforts, and available programsRecord and post the weather daily. Complete a summarizing report on daily activitiesParticipate in the daily cleaning and upkeep of guest rooms, bathrooms, shared areas, campsites, and priviesAssist with the check-in and check-out of lodge and campsite reservationsGuide guests through use of the kitchen space and complete a final kitchen cleaning at the end of each dayBuild and tend a fire in the woodstove dailyAssist with retail and membership sales in the lodge storeComplete routine maintenance of the facility and grounds to include trash and snow removal, food recycling, and minor building repairs. Remove ice and snow from buildings, walkways, systems, and fire exits dailyParticipate in deep cleaning of lodge spaces and additional special projects as instructedOversee traffic in the parking lot and assist with parking when neededImplement energy conservation and environmentally sound practices in daily operationRetain positive interactions and connections with supporting businesses and collegesParticipate in the success of communal living by committing to a respectful, clean, and safe environmentWhat AMC is Looking For:18 years and olderExperience in hospitality or outdoor recreation is preferredExperience in customer service and exceptional communication skillsSelf-motivated and able to demonstrate responsibility and reliability without daily supervisionAbility to adapt and thrive in a consistently changing work environmentSuccess in performing a wide range of assigned tasks with attention to detailAbility to resolve conflicts with a calm and respectful demeanorMust work well in a team and have enthusiasm for communal livingA love for the outdoors! A commitment to the mission of the Appalachian Mountain ClubAbility to operate standard office and maintenance equipmentPhysical abilities needed: Ability to lift and carry 50 pounds on-site and in the backcountryAbility to travel safely in the backcountry in all weather conditionsCaretakers must be physically and mentally able to endure and enjoy solitude and extreme weather conditionsWhat AMC Can Offer You:Salary Range: $13.79/hourWe are committed to equitable compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at thestarting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills, and geographic differential relevant to the position, and will be discussed during the interview process.BenefitsRoom & Board: $75.00/weekInsurance: Available with positions that are 6 months or longer and when working greater than 30 hours per weekRetirement: Voluntary 403(b) ContributionPaid Time Off: earn up to 10 days of paid earned time depending on length of serviceOther Team Member Perks:30% discount on AMC MerchandiseFree Annual AMC Membership4 Free nights at AMC locationsProdeal discounts on equipment & gear and more!To Apply:Please include a resume and a cover letter. No phone calls or agencies please.AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application.The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.