Dining Room Coordinator

Appalachian Mountain Club; Bretton Woods (NH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health Plan

Voluntary 403(b) with 4% match

Paid Time Off: up to 3 weeks

Paid holidays: up to 11

AMC merchandise discount: 30%

Free annual AMC membership

10 free nights at AMC locations

Educational Assistance

Pro deal discounts

Job summary

AMC's Highland Center in Bretton Woods, NH seeks an energetic front-of-house leader to oversee dining operations and guest service across multiple shifts. This full-time role emphasizes teamwork, high service standards, and a passion for the outdoors.

Responsibilities include mentoring dining room staff, maintaining sanitation, assisting with beverage program, inventory, and supporting events while delivering memorable guest experiences in a seasonal setting.

Qualifications

• 2+ years dining room/server/restaurant experience.
• Experience leading teams and providing feedback in professional settings.
• Exceptional customer service and ability to work in a fast-paced environment.

Responsibilities

• Lead front-of-house dining operations, serving as a team leader and role model while supporting both morning and evening service shifts.
• Deliver exceptional guest service by welcoming visitors, responding professionally to requests, and ensuring a positive dining experience.
• Train, mentor, and provide ongoing support and feedback to dining room staff to maintain high service standards.
• Maintain organization, cleanliness, and sanitation throughout all dining and beverage service areas while ensuring compliance with health and safety standards.
• Assist in the development, pricing, ordering, and implementation of seasonal beer, wine, and beverage menus.
• Manage beverage and dining ware inventories, including weekly beverage counts, monthly dining ware inventories, and related ordering needs.
• Develop, implement, and oversee cleaning schedules, task sheets, and operational procedures to ensure consistency and accountability among staff.
• Support special events, coffee breaks, social hours, and other food and beverage functions through planning, setup, service, and breakdown activities.

Skills

Customer service

Teamwork

Calm under pressure

Dining room experience

Team leadership

Outdoors enthusiasm

Flexible schedule

Physical stamina

Job description

Job Details

Job Location: Highland Center - Bretton Woods, NH 03575

Position Type: Full Time

Salary Range: $14.00 - $16.00 Hourly

Job Shift: Any

Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference. Join the AMC team now and embark on the journey of a lifetime!

What you’ll be doing at AMC

• Lead front-of-house dining operations, serving as a team leader and role model while supporting both morning and evening service shifts.
• Deliver exceptional guest service by welcoming visitors, responding professionally to requests, and ensuring a positive dining experience.
• Train, mentor, and provide ongoing support and feedback to dining room staff to maintain high service standards.
• Maintain organization, cleanliness, and sanitation throughout all dining and beverage service areas while ensuring compliance with health and safety standards.
• Assist in the development, pricing, ordering, and implementation of seasonal beer, wine, and beverage menus.
• Manage beverage and dining ware inventories, including weekly beverage counts, monthly dining ware inventories, and related ordering needs.
• Develop, implement, and oversee cleaning schedules, task sheets, and operational procedures to ensure consistency and accountability among staff.
• Support special events, coffee breaks, social hours, and other food and beverage functions through planning, setup, service, and breakdown activities.

Qualifications

• Exceptional customer service skills
• Ability to work effectively within a team
• Ability to keep calm in a busy, fast-paced environment
• A minimum of 2 years of dining room, server or restaurant experience.
• Experience leading teams and providing feedback in professional settings.
• Familiarity with the White Mountain National Forest & the AMC preferred; passion for the outdoors is a plus!
• Ability to work on a flexible schedule including weekends, holidays, mornings, evenings, and varied hours based on the season.
• Ability to lift 50lbs and be on your feet for 8-hour shifts.

Salary

Salary range:$14.00- $16.00/ hr, tips may also be earned in this role but are not guaranteed.

We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skillsand geographic differential relevant to the position, and will be discussed during the interview process.

Benefits

• Health Plan:Generous employer contributions with optional vision and dental.
• Other Insurance:100% employer paid life insurance, AD&D insurance, long-term disability.
• Career Progression:The potential to have annual compensation reviews commensurate with performance and effort.
• Retirement:Voluntary 403(b) with 4% matching employer contributions and a vesting schedule.
• Paid Time Off:Up to 3weeks of paid earned time and up to 11 paid company holidays.

Other Team Member Perks

• 30% discount on AMC merchandise
• Free annual AMC membership
• 10 free nights at AMC locations
• Educational Assistance
• Pro deal discounts on apparel, gear, and more!

AMC’s commitment to working at the intersection of people and the outdoors extends to our hiring process. Every application is reviewed by real people and our team does not use AI to screen candidates or replace human judgment.

As we review your resume and setup interviews, our goal is to get to know you as an individual. While AI may be a helpful preparation tool, it is important to know that our priority is to understand your unique voice, experience, and perspective. If your application includes a writing prompt, please be prepared to discuss your reasoning and approach.

The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMCrequiresall employees who work in a program or facility that serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.